Frequently Asked Question

Troubleshooting Q03 I found a leak around filter housing. How can I fix it?
Last Updated 5 years ago

First, please check that all filter cartridges are sitting upright inside the canister. Then, check if the O-ring is properly in place. If the O-ring may be a little too small, stretch it out and put it back inside the groove. You may over-stretch it a little so that when goes back in the canister, it will shrink and fit just right. Then insert the cartridge to the top cap, and screw the canister all the way up. Make sure that O-rings are staying in place during this process. Use a wrench to tighten (no need to overtighten it).
Help Topics
01-Undersink Water Filter: Reverse Osmosis: RCC7 RCC7AK RCC7AK-UV RCC7P/RCC1P RCC7P-AK RCC1UP-AK/RCC1UP RCC7D/RCC7U

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